Q. What is the Victorian Default Offer? A. The Victorian Default Offer (VDO) is an independent, flat rate set by the Victorian Government that is available through your energy retailer. Q. When can I access the VDO? A. The VDO will be available from 1st July 2019. Q....
Q. What is the Payment Difficulty Framework? A. The Payment Difficulty Framework is available to Victorian residential customers who are finding it difficult to pay their energy bills. Q. What are the key objectives of the Payment Difficulty Framework? A. The key...
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